Home > Careers

Careers

Text/HTML

School-Link Technologies (SL-Tech) was founded more than 25 years ago as a provider of foodservice business solutions to K-12 school districts. The vision then, as it is now, was to create a unique company dedicated to helping public schools qualitatively improve their foodservice operations. Since our first installations in 1983 and incorporation as SNAP Systems in 1985, we have continued a proud tradition of firsts – having pioneered many major advances within our industry. Many concepts we pioneered, from “fast food style” terminals to integrated back of the house systems, to SIF, to electronic online payments, to reimbursable vending programs, have since become industry standards. All of these efforts represent steady progress towards a vision of what school foodservice can be.

With offices in Santa Monica, CA, and Tempe, AZ, SL-Tech is dedicated to the business of K-12 school foodservice management and accountability. Employees at School-Link Technologies share a commitment to the company’s vision and work together in a dynamic and rewarding environment. School-Link Technologies is an Equal Opportunity Employer offering challenging opportunities for growth, a competitive salary and a comprehensive benefits package, including medical, dental and 401k benefits. Apply at Employment@SL-Tech.net. Include a resume and salary requirements. No phone calls accepted.

Office Locations

Tempe Office:
1620 W Fountainhead Pkwy, Suite 501
Tempe, AZ 85282

Santa Monica Office:
1437 6th Street
Santa Monica, CA 90401

Open Positions 

Training and Implementation Manager - Tempe, AZ

Position Summary
Under the direction of the VP of Technical Services, the position is responsible for guiding the customer from sales through implementation needs assessment, planning/scheduling, and implementation of SL-Tech’s software and hardware products, utilizing a staff of installer / trainers. 
 
The position also has the responsibility of deploying training and education methodologies and tools for rapid deployment of hardware and software. This position will also play an active role in developing new eLearning training methodologies and other electronic and rapid deployment training techniques. This also includes establishing new training programs in the form of Webinars and on-site programs to be delivered in our Tempe office. 
 
Position Responsibilities
The position requires the ability to consistently develop and deliver projects to agreed upon time lines, budgets and quality expectations. Some responsibilities include:
 
  • Ensuring consistent, efficient implementation and project management of software and hardware implementations.
  • Oversees the development of electronic learning, webinars, and other remote training techniques.
  • Meeting revenue forecasts and ensuring that staff utilization is maximized.  
  • Manages resources for onsite implementations as well as use of resources for non-onsite time (materials development, project preparation and planning, etc.)
  • Partnering with the sales/marketing to provide and maintain various installation templates for sales quotes.  
  • Ability to manage multiple, concurrent projects, ensuring consistent quality and outcomes for all customers, utilizing effective metrics.
  • Deliver training programs which utilize training techniques to reduce on-site implementation time by providing clients with online self instruction media and examinations.
  • Ensures project documents are complete, current, and stored appropriately.
  • Works closely with company staff from various departments and coordinates resources as needed.
Knowledge and Skill Requirements
 
  • Degree in education or a technology related discipline with experience in project management, staff development and instructional design.
  • Proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction.
  • Experience in managing the development of impelentation tools and techniques, including eLearning and other remote training techniques.
  • Must be able to anticipate need, react to unexpected circumstances, engage support for the project at all levels of a district, and interact with a wide variety of people at varying levels of technical and foodservice expertise.
  • Must have knowledge of network environments and hardware.
  • Candidates must be customer-oriented and demonstrate excellent presentation and communications skills (both oral and written).
  • Builds and maintains strong working relationships with customers.
  • Must be capable of managing teams, third party resources and subcontractors when required.
  • Successful candidate will be self-motivated, highly energetic, analytical problem solver.
  • K-12 experience desirable.
  • Use of standard productivity tools such as MS Word, Excel, and PowerPoint is required. Knowledge of M/S Project and SalesForce preferred.

Senior Product Manager - Tempe, AZ

Position Summary
Under the direction of the VP of Technical Services, the position is responsible for customer-facing project management and the development of detailed statements of work for complex hardware and software implementations. The Senior Project Manager will have overall ownership for the successful execution of customer-facing projects, and will work with other internal resources to complete each plan. Projects may range from simple (a few days) to complex (several months of implementation of a complete hardware and software solution).
 
Position Responsibilities
The position requires the ability to consistently develop and deliver customized project plans, as encapsulated in statements of works, based on each customer’s goals and objectives. Some responsibilities include:
 
  • Assessing customer goals, needs, and defining what success looks like before beginning any implementation project.
  • Developing a detailed statement of work (SOW) for each project, agreed to by the customer, that will serve as the roadmap for project completion. A typical SOW will define tasks, milestones, expected outcomes, timeframes, our responsibilities, customer responsibilities, and any other element required to chart the path to success.
  • Managing multiple, concurrent projects (hardware installations/software implementations) ensuring consistent quality and outcomes for all customers, and utilizing effective metrics for success.
  • Developing staffing plans and identifying resources for projects, including working closely with company staff from various departments and coordinating resources as needed.
  • Partnering with documentation resources to identify and develop innovative ways to train customers, with a particular emphasis on remote computer-based eLearning.
  • Managing resources for onsite implementations as well as use of resources for non-onsite time (materials development, project preparation and planning, etc.).
  • Partnering with the sales/marketing to provide and maintain various installation templates for sales quotes.  
  • Ensuring project documents are complete, current, and stored appropriately.
Knowledge and Skill Requirements
 
  • Experience in managing technical enterprise projects, such as hardware and software implementations. Candidates must be customer-oriented and demonstrate excellent presentation and communications skills (both oral and written).
  • Bachelor’s degree strongly preferred. Industry standard certifications in project management preferred.
  • Proven track record mentoring and coaching employees.
  • Proven track record of quality work and customer satisfaction.
  • Must be able to anticipate need, react to unexpected circumstances, engage support for the project at all customer levels, and interact with a wide variety of people at varying levels of technical and operational expertise.
  • Must have knowledge of network environments and hardware deployments.
  • Must be capable of managing teams, third party resources, and subcontractors when required.
  • Experience in executing or coordinating training events and workshops.
  • Successful candidate will be self-motivated, highly energetic, analytical problem solver.
  • Use of standard productivity tools such as MS Word, Excel, and PowerPoint is required. Knowledge of M/S Project and SalesForce preferred.