Whenever you need help, you want to know that friendly, knowledgeable expertise is only a phone call away. We understand the degree to which all foodservice operations, and particularly those related to meal service, are mission critical. We encourage you to contact us when questions or concerns of any kind arise. We are committed to delivering the highest levels of technology, service and guidance. Our technicians and consultants understand the world of school foodservice from years of firsthand experience. Count on technical, management, maintenance and training solutions that exceed your expectations. For over a quarter of a century, we’ve been enhancing our skills and our offerings, thanks to invaluable feedback from clients like you. We provide all the qualified support you need to enable you to concentrate on what‘s most important—nourishing the bodies and minds of our nation’s kids.
We have guided the successful implementation of hundreds of school districts across the nation, and are positioned to do the same for you. SL-Tech offers cost-effective and efficient training programs for every type of user, and solutions-based services that make implementation a breeze.
We begin with a comprehensive and clear implementation plan custom-designed to fit your needs. Our technicians are experts in your field, not just because of their technical know-how, but because they’re grounded in hands-on school foodservice experience. This knowledge and expertise translates into comprehensive project management training, effective knowledge transfer and a plan that ensures key processes are in place for continued ease of use.
Our onsite staff provides both turnkey and “train the trainer” solutions. To ensure maximum efficiency from our onsite staff, we begin building your database before we arrive at the district. Quick Reference Guides and online documentation provide your staff with efficient, user-friendly tools to help streamline your program.
SL-Tech offers one of the most highly regarded technical service and support systems in the industry. Our experienced and dedicated staff is on hand to offer the help you need, when you need it. SL-Tech’s technicians offer our customers superior phone and web-based assistance and are committed to resolving your issues quickly and effectively.
Support services include:
- Toll-free telephone support
- Rapid response times to mission critical questions
- Remote web-based support
- Access to our secure “Customers Only” Support Center
- Access to the WebSMARTT Knowledge Base, documentation and shareware
- New software releases and updates at no additional cost
- Invitations to regional and national training conferences
To learn more about SL-Tech’s Ongoing Support, call one of our friendly, knowledgeable consultants. Click here for contact information.